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Inside Sales Representative

Our Inside Sales Representatives sell products and services to businesses and industrial establishments or individuals over the phone or at sales counter by performing the following duties:

Essential Duties and Responsibilities:

  • Compiles list of prospective customers for use as sales leads, based on information from inquiries, trade shows, mail responses, business directories, web-sites and other sources.
  • Makes outbound lead follow-up calls to potential and existing customers by phone and e-mail to qualify leads and sell products and services.
  • Handles inbound calls and customer inquiries to convert into sales.
  • Teams with company outside sales representatives to ensure best possible customer service and relationships.
  • Provides product details and demonstration as requested by customers
  • Emphasizes product features, quotes prices, expresses credit terms and prepares sales orders.
  • Tracks stock levels, makes appropriate data base entry for inventory adjustments and relays information regarding stock through central purchasing.
  • Determines best product/order delivery method and estimates product delivery dates.
  • Enters customer data into database regarding purchase orders, credit terms and related information.

    Desired qualifications:

    Industrial hose certification, conveyor belt (light and heavy) experience, Industrial distribution in rubber product industry.

    Benefits:

    RGA employees enjoy many great benefits. We are an Employee Owned Company so we have an ESOP (Employee Stock Option Plan) as well as a 401K with employer matching. We offer partial paid medical, dental, vision, short-term disability, and voluntary life insurance. You will receive six paid holidays and an additional 3 discretionary holidays. The salary for this position is very competitive and includes a base salary plus commission.

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    Outside Sales Representative

    Our Outside Sales Representatives sell products to business and industrial establishments or individuals at their place of business.

    Essential Duties and Responsibilities:

  • Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, web sites and other sources
  • Travel throughout assigned territory to call on regular and prospective customers in order to establish relationships, to solicit orders and regular reoccurring business
  • Display or demonstrate products, using samples or catalogs, and emphasize salable features
  • Quote prices and credit terms and prepare sales contracts/purchase orders for orders obtained
  • Estimate date of delivery for customer based on knowledge of company production and delivery schedules
  • Prepare reports of business transactions and keep expense accounts
  • Work with Inside Sales Team to maintain account activities and literature
  • Track inventory levels
  • Coordinate customer training
  • Enter new customer data and other sales data for current and prospective customers into database for customer relationship purposes
  • Develop and maintain relationships with purchasing contacts
  • Investigate and resolve customer problems with products, service and/or deliveries
  • Attend trade shows

    Education, Experience, and Industry Knowledge:

    High school diploma or equivalent. At least two years industrial sales experience preferred. Four year college degree desired. General knowledge of operational needs of manufacturing, aggregate material supplies and other similar industries.

    Travel:

    Extensive travel throughout sales territory of up to a 150 mile radius

    Benefits:

    RGA employees enjoy many great benefits. We are an Employee Owned Company so we have an ESOP (Employee Stock Option Plan) as well as a 401K with employer matching. We offer partial paid medical, dental, vision, short-term disability, and voluntary life insurance. You will receive six paid holidays and an additional 3 floating holidays (these days can be used on Black Friday, Christmas Eve, New Year’s Eve, etc.). The salary for this position is very competitive and includes a base salary plus commission.

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    Belt Crew Technician

    RGA’s Belt Crew Technician performs splicing procedures to include vulcanization and mechanical on conveyor belts, troubleshoot conveyors, install belts on conveyors and train conveyor belts.

    Essential Duties and Responsibilities:

  • Communicate with crew leader and site plant personnel accordingly
  • Adhere to all RGA and site policies, instructions, procedures and safety guidelines in accordance with applicable OSHA and MSHA regulation
  • Must have ability to operate a commercial motor vehicle in accordance with applicable Federal Motor Carrier Safety regulations
  • Maintain all work related documentation to include DOT logbooks, pre-departure safety inspections, work area safety inspections and HAZCOM Safety Data Sheets
  • Ability to repair, splice and vulcanize all types of conveyor belts, ability to troubleshoot and install belts on conveyors and train conveyor belts
  • Suggest changes in working conditions and use of equipment to increase the efficiency of the work crew
  • Report to shop foreman of assigned profit center when not performing belt crew duties. Other duties may be assigned at this time including belt, hose and gasket fabrication, welding and general housekeeping duties.
  • Ability to work in a timely manner, to demonstrate attention to detail, to follow RGA policies and procedures, to uphold RGA values and maintain regular and timely attendance

    Education:

    High school diploma or equivalent.

    Language Skills:

    Ability to read and interpret documents such as safety rules, maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or other RGA employees.

    Mathematical Skills:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

    Reasoning Skills:

    Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Certificates, Licenses, and Registrations:

    Valid state driver’s license required. Commercial driver’s license preferred.

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to stand, stoop, kneel, crouch or crawl. The employee is occasionally required to sit. The employee must be able to lift at least 100 pounds frequently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

    Work Environment:

    While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, high, precarious places and vibration. The employee is occasionally exposed to toxic or caustic chemicals, extreme cold or heat, risk of electrical shock, risk of radiation, and very loud noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

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    Fabrication Specialist

    Essential Duties and Responsibilities:

  • Utilize hand, measuring and cutting tools, such as tape measures and common mechanics tools
  • Utilize shop equipment such as a die press, belt slitter and automated coupling equipment
  • Fabricate hose assemblies, gaskets and conveyor and drive belting
  • Weld metal hose assemblies
  • Conduct warehouse inventory as directed by shop foreman
  • Operate forklift
  • Deliver products to customers
  • Conduct general housekeeping duties and other duties that may be assigned
  • Complete work in a timely manner
  • Maintain regular and timely attendance
  • Follow RGA policies and procedures
  • Follow direction of shop foreman and store manager

    Education:

    High school diploma or equivalent (GED)

    Certificates, Licenses and Registrations:

    Valid state driver’s license

    Language Skills:

    Ability read and understand simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations with customers, clients and other RGA employees.

    Mathematical Skills:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

    Reasoning Skills:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    Physical Demands:

    Must be able to lift at least 50 pounds frequently and up to 100 pounds occasionally. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

    Work Environment:

    Employees are frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions, extreme heat, risk of electrical shock, and moderate noise levels.

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